To All Cintiq 18" Owners
It is very annoying to find out after spending $2,500 that this product does not perform as one busy designer would want. After replacing the cable twice (due to color flickering during sketching/screen turning) I was asked to resend my tablet for service. To make things worse they are located in WA and I had to pay for shipment (no reimbursement! Its box is gigantic! a real pain in the…#@s).
Now I have to wait who knows for how long to get it back. Service people told me they are very busy these days (wonder why!). Very arrogant service and sounds like they are doing you a favor.
I hope however is considering purchasing one to wait a little longer so generation “1” gets replaced by a better product or who know another company ends up offering a better product + customer service experience.
:shock: Thumbs down WACOM! :evil:[b][/b]