I have a 2 1/2 year old Toshiba Satelite 5000 laptop. Recently, my monitor went blank to the point where I, if I really stare hard, can see things. I’ve talked to Toshiba’s technical support, and have narrowed my problem to two issues; 1) my LCD is gone; 2) or, my backlight is gone. Which is it?
Here is what I described to the Toshiba tech’s: 1) I can barely see things on laptop my screen, but; 2) works perfectly on an external monitor; 3) the light, on the bottom of my computer, that display time and start up greetings comes on at boot-up, but only stays on for two seconds.
I sincerely appreciate your help. Thanks.