i have tried to reinstall many times, i send them e-mail, but you have to have original copy of it to get help from them. I have only Learning edition (trial), so i have not ‘‘law’’ to be helped.
My bet is that you need to install it on your C: drive. I’ve never been able to run Alias off anything other than the C: drive. I see you you have it on your D: drive.
Brett’s idea is a good one…never had any luck installing on anything other than C drive either…
Also, make sure that your username doesn’t have any spaces in it…that can throw things off as well. For example if your username is “John Smith” it has to be formatted as “John_Smith” with the underscore, not the space…