from IDSA Design Bytes:
The User Researcher’s Tool Kit: User research is vitally important but not truly understood. In a recent podcast, Rob Tannen, IDSA, director of human factors at Electronic Ink and vice chair of IDSA’s Human Factors Section, shares what you need to know about user research and the trends on the horizon. To access this mp3 file, visit
and later this week, check out the all-new podcast page on IDSA’s web site.