Lost Com port

I’m at a loss, literally.

I tried to log on-line on my shop computer this afternoon and got an message that said, “Unable to initiate modem”.

I’m running an old machine at the shop that operates on Windows 98. I went to Settings>Control Panel>System>Device Manager>COM,LTP and saw that there was only COM1, and LTP1. A check of the modem indicates that it IS installed and assigned COM2, Interupt 3, Address 2F8… … .

I’ve been using AOL for several years and log-in is usually a no-brainer.

Anyone know what’s going on?

Do I need to “Remove” my current modem and then reinstall it before I/the new COM2 port will appear?

Ancient software I know, but it’s what I’ve got …

thanks.