Empathy Economy

http://www.businessweek.com/bwdaily/dnflash/mar2005/nf2005037_4086.htm

I feel like I read that article before, like a few years back…

I was in the process of writing it :slight_smile:

?

I articulated the empath as a user centered designer and the benefit to business over the traditional “MBA” mind just days before that as work towards an article.