CRM Question for Product Development Principals

Has anyone had positive experiences with CRM software that fits their Product Development firm well? I have worked with Goldmine and ACT, but they (okay, mainly Goldmine) appeared more focussed on Enterprise-level businesses. What Customer Relationship Management software packages have worked for 5-10 person, smaller product development firms? Thank you for your response. I honestly haven’t had much luck getting feedback on business-related product development queries on this web site, but I’m stubborn and I’ll try again. Thank you.

mothy

…I really wish I knew of another resource for design business best practices advice. Is it because most design firms are too small to worry about managing customer relationships? Is there a better forum to ask for advice? Or is this field so competitive that no one wants to talk about how they actually get paid and keep the lights on? Surely someone out there has had to worry about keeping track of customers before. Oh well. Best of luck.

Yours,

mothy