Sales Driven + Reactionary with no real roadmap or brand positioning
Well put Yo = that is definitely one of the Cons for me (and I think for designers in general). I love to hear about life inside companies that are not just reactionary to whatever their salespeople think the client wants.
I happen to work in an industry that is populated exclusively by companies that operate as sales-driven organizations, but I don’t know that it HAS to be that way. A different model would be tough to implement, but if it could be done I think it would really shake things up in an otherwise stagnant industry.