That my current employer hasn’t been more responsive to you as to why you weren’t selected isn’t great.
All I can say is that we are interviewing and hiring a lot of people right now during this time of re-structuring.
While this is not an excuse, it might be an explanation.
I think Nick’s suggestion in the previous post isn’t a bad suggestion.
Find people in the business that have no connection or bias towards you and conduct a mock interview. It might very well be quite telling.
From my own experience, I can say that establishing a personal connection instantly is oh so important.
For my first gig in SF, I was grossly under-qualified. To the point where I was wondering if they messed up and hired the wrong guy.
I was later told that it was indeed the way I came across in the interviews and what I had to say about my philosophy towards design, that won them over.
Later I just had to catch up as quickly as I could to stay afloat and repay the faith. But that is of course the fun part 