Great point. Thanks for reminding me of this, after a crazy crazy day.
Of course. The ability to let someone know when they are blowing it is very important. People deserve to be hit over the head with a baseball bat when they do something that is not up to snuff. It also makes the praise that much sweeter. Also, when somebody does something awesome, that person deserves to be praised highly, it will also be the new level of expectation that all of their other work will be held to. There is no finish line.
Something I learned very quickly: all business is personal at some point.
Iām going to play devils advocate hereā¦because Iām not one that needs praise. I know when I do weāll and when I mess up.
So, whatās the psychology behind this?
To that noteā¦have any of you, other than when a cheque is handed to you, thanked your employer or told them theyāve done a good job?
Iām not against praise, or the idea that a pat on the back is needed. But it is typically a very one way street. The designer in me asks, Why?
I have thanked my VPSā or bosses on various occasions, for their support and or guidance, along with the support they provide to the dept.
I grew up with very little positive reinforcement if any, so as an adult i have come to need very little of it, but i have learned that there are many people out there that do require the positive reinforcement and with it they strive to grow and develop. keeping in mind that it needs to be balanced and not just needles flatteryā¦
Jon, you state that āyouā know when you do wellā¦ but what happens if you think you do well but someone disagreesā¦ do you simply dismiss their opinion or do you strive to understand were the difference in view point is coming from? I have seen many people take the approach, of I donāt care if you think i do a good job or not because I know what i do. We just went through evaluations and one employee rated themselves as 4ās across the board (highest number / best score) and when his numbers didnāt match up with our VPās and my assessment his response was "they are just numbers and donāt mean anything, I know the type of job i doā¦ With this attitude he has grown at a very slow rate through his careerā¦
Talk to the human in you not the designer in you.
Praise is about acceptance, and humans want to be accepted by nature (most of us, not you lone wolfs). In general we are pack animals. Acceptance of praise is about a warm fuzzy. The designer in me thinks it is not necessary, I used to be angry with myself for feeling better after receiving praise. After all the work was the same before and after the compliment right? But people donāt work this way, and to maximize your potential as a designer is to understand how people work.
RE: Have I ever praised my employer for anything other than a paycheck? Absolutely! For may reasons. People in authority rarely get praise. You think they do, but more often than not they are getting the brunt of the problems, and if they are worth their salt, they are taking the hit square on the jaw and not passing the buck down hill. So they are getting beat up from above. From the people below them they rarely get thanks (other than for a paycheck) and often get complaints. So I always made it a point to give praise to my bosses when they did something over and above, like covering for one of my screw ups (which are frequent mind you) or fighting for a design beyond the expected. Also, to GIVE praise is a sign of the alpha. Typically giving praise to someone shows you are in a position to recognize their good and bad deeds. Giving praise to a superior shifts the conversation from one of authority to subordinate to a peer to peer level of recognition.
The key is to only use praise accurately so it has meaning. When employed to its fully, you can use praise as a critique. Praising a specific aspect of a project but nothing else lets people know the rest needs work. Praising one employee for a specific task publicly helps everyone understand the level of expectations. This is why when we give trophies to all the kids, it doesnāt reinforce anything.
Donāt think like a designer, BE a designer but think like a person. Things work out better
Check out the book āWhy We Cooperateā
+1 for Yo! I wanted to write the same thing when I read Jonās comments.
Iāve found praise to be a very rare commodity for everyone in business. Everyone wants to be tough and be āresults orientedā. That turns you into a d***.
Only at my current job, Iāve thanked my boss and told him when heās done something great. Naturally, Iām like Chevis (I think, although I was praised ALOT as a kid). I donāt require much praise and donāt give it out. The last few years though, Iāve realized how hard everyone else around me is working. That should demand some praise.
The change is something that Iām working on for myself. I think it was something holding my potential back a bit.
Side note, Ray, who said that quote in your signature?
Yo!: That was me. A couple months ago, I listened to an interview with the architect Will Alsop. He mentioned how he was one of the few architects left to use a mathematical basis to the proportion of his buildings (like the golden ratio). He said he thought that if local building codes would enforce proportion it might make better architecture instead of creating maximum heights for buildings or all of those other stupid zoning/building code requirements.
My take is the industrial designers viewpoint. Everyone is blogging about 3D printing making a revolution. I think it will likely lead to a lot of horrible looking things, unless people actually learn about proportion, color, line, surfacing and all of those other difficult things that it takes to actually make a good looking product.
This is Will Alsopās Ontario School of Art and Design in Toronto. Classic, restrained and well proportioned.
Iām a believer in praise. I donāt need it, but as a business owner, I understand full well what it means to (certain) people.
I had to point out the fact that this isnāt a one way street. To Yoās comment about trophies to everyone. I donāt dish out praise arbitrarily.
I guess, what I see happening with a thread like this is everyone saying, āYeah man, my boss is such a jerk because he doesnāt ever say I do a good jobāā¦is it possibly because youāre NOT doing a good job? What ownership do you take for the situation?
A further pointā¦praise is something to be given. Which speaks to my lack of need to receive it. I donāt view it as something that should be expected to be gained from the process.
Agreed. When people come to me and say āIām not being recognized as X,Y, or Zā. My response is always āAre you performing in a way that someone would recognize you as X,Y, or Zā. Praise is not a given, it is an acknowledgement based on merit. Otherwise it would be like an athlete saying āHow come I doāt have any points on the board, Iām on the field arenāt I?ā If you scored, youād have points.
That said, some people see praise (giving or receiving) as a sign of weakness, or frivolousness. Run, youāll never have fun working for them.
Very cool, and very true quote. People sometimes confuse tools with results. Sorry for the tangent everyone.
Agreed. Full stop.
In general we are pack animals.
I always enjoy a good double entendre. When I read this it immediately brought to mind the many nights spent over projects trying to make deadlines. Pack animals, as in, beasts of burden bearing the loadā¦
I did not receive much āpraiseā as a child, and to this day have a hard time accepting any kind of compliment. I guess itās just a deeply ingrained lack of understanding on my part. That said, there is management philosophy Iāve found productive; praise in public; punish (criticize) in private.
Sort of sad to know people will be criticizing your designs negatively throughout your life. Its bad enough I get negative feedback from my father when I show him my designs and that does put you down. But I never want it to be something I`d have to get used to. You spend hours/days on something to impress someone and they attack you as if you donāt have enough of a headache already from trying to get everything right. We donāt share the same brain so why the hell would we have the same innovative ideas?
We donāt share the same brain so why the hell would we have the same innovative ideas?
No we do not. And no one person ādesignsā a manufactured product. Critique is part and parcel to the process of industrial design, engineering, and many other fields my friend. Get used to it. It is a constructive process that helps ferret out problems;consider it āfeedbackā and use it.
A bit of advice. If you take all of this as a personal attack, youāre doomed. And if you canāt ādefendā your concepts to the group/management they will not make it through to the final product. As the old saying goes, āIf you canāt take the heat, youād better stay out of the kitchen.ā
How do you guys feel about praise in design school? I have always pushed hard to get critique as soon as possible on every new concept for a project I produced on my course and that is often from lecturers who know good design and (being from a good school here in England) have high standards. All my friends have NEVER asked for critique because to be honest, they are often terrified. Do you think praise from lecturers should be so scarce in Design school as if in industry? Do you think it gets to the point where it simply deters students from asking for critique if they receive little praise for the good stuff and only criticism for the bad?
Where I went to school there was a strong critique culture. Students were encouraged to participate heavily in critique, picking apart other students work, or at times siding with the student and arguing with the professors. I remember getting into a 20 minute argument with a professor over a detail. We hashed it out, loudly. At the end of the conversation the professor walked up to me, shook my hand, and said āyou believe what you say, I wanted to make sure, youāll do well.ā Another professor would walk around on crit day with a coachās whistle, try to BS him and the whistle would be blown and you were done for the week. There were professors who were more encouraging, but I donāt remember learning from them. If you want encouragement, call your mom on Sunday morning. In school they shod be separating the wear from the chaff. Every semester a few kids would drop out. My sophomore class was about 65, my graduating class about 40. Of those 40 maybe 10 or 15 made it as industrial designers. A rigorous critique culture teaches you how to defend your ideas, make your point, and to know when youāve missed something, to know when to shut it and listen.
A couple of years ago I was pitching to a German auto exec who had been 30 years in the industry. We got into a rather loud argument during which my coeavues seemed a bit horrified. At the end of the discussion he walked up to me and said āvery good, I trust you, how much do you want to do this project?ā
Iām not going to lie, school was hard, emotionally, metally, and physically, but that is what I was paying for. To rip me down and build me back up. The tougher professors I am indebted to. Find the tough ones, get extra time with them. It will be worth it!
Iām not going to lie, school was hard, emotionally, metally, and physically, but that is what I was paying for. To rip me down and build me back up. The tougher professors I am indebted to. Find the tough ones, get extra time with them. It will be worth it!
We lived in parallel universes yo.
I knew it was going to be a tough year when Papanekās replacement took a look at a rendering that Iād been working on for an hour or so (way too much time for what it was) wadded it up and told me not to get too āin loveā with my sketching. I immediately hated his guts, but within a week I was sketching a lot faster, and as a result I got better quicker than I otherwise would have.
Iām so glad you brought this up earlier on in my school career, I have been doing it but no where near as much as I should so Iāll be sure to emphasise this point! āTo rip me down and build me back upā - this is my first year and Iām currently in the ārip me downā phase, however I do feel the critique for recent projects has really helped me build up!
Yo, do you guys in the States have specific critique sessions? Iām only in first year and I havenāt come across anything like that, I assume it comes later on?..